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01
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What kind of sanctions are usually imposed when the SLA is not provided?
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A.
If the SLA is not met, there is only a temporary suspension of the service.
B.
If the SLA is not met, only the system performance review is performed.
C.
If the SLA is not met, only technical support service is provided.
D.
Damages such as financial penalties or service credits may apply.
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